Carpet maintenance is a necessity for occupant health. However, homeowners need to be able to recognize a bait and switch carpet cleaning scam before scheduling a cleaning. Tacoma is rampant with these types of schemes that rip off unsuspecting homeowners.
How Do Bait and Switch Carpet Cleaning Scams Operate?
In short, these scams advertise a certain price. However, once in your home and performing a pre-clean inspection, they’ll tack on dozens of surcharges.
This may, for example, include extra costs for chemicals or “special” cleaning agents. Another tactic is that they advertise a cost for cleaning a single room. When the job is done, they’ll charge you for additional rooms, citing that the closet or foyer constitutes a room. They may also charge higher prices for certain customers, such as elderly homeowners, who are less likely to dispute the cost. Continue Reading →